WordPress Maintenance & Support Plans
Complete peace of mind that your WordPress website is being looked after and getting the attention that it deserves.
Spend more time focusing on your business
The time you spend on your business is precious! We will take care of tedious, time consuming tasks so you can allocate your time elsewhere.
WordPress Website Updates & Software Improvements
Whether you simply need some small fixes, new features or large updates; we are here to help you get the most out of your website. With website maintenance you don’t need to fuss about with the technicality of updates, pesky hackers, broken functionality, or how to add a SEO friendly feature to your website.
That’s where we come in! We know what your website needs and how to get things done right!
Complete peace of mind that your website is working problem free
We will monitor, backup, keep the site secure, improve the website speed, or even edit your website using allocated time that is included within your chosen plan.
We offer three plans that give you everything you will need to keep your website functional, working smoothly and always secure. From small blogs to larger corporate websites, we have you covered. If you would like something more specific, get in touch and we will be happy to create a bespoke package for you.
Let the professionals look after your website
Keeping your website up to date is critical to its performance and future success.
Our WordPress Maintenance packages save you time & money as well as offering peace of mind, knowing your website is being taken care of by professionals.
Worry less about your WordPress website breaking or going wrong. Our daily staged back-ups will make sure you never lose any content, images or files again. The peace of mind you’ve been searching for.
Speed & performance
It's important that your website loads as quick as possible. We run continuous checks on your website's performance on a daily basis. We always look at ways to improve upon the websites speed and the overall user experience.
Security & 24/7 monitoring
Relax while our team do the work. It is our job to ensure your website is protected, maintained and secure. Safeguard your site from spam, malware and other threats with daily scanning, hackers & spam denied, and website monitoring.
All of the latest WordPress updates are tested and installed on your site with the utmost care. Making sure that you’re always running with the latest and most secure software to avoid compatibility issues.
Unrivalled website support
When we provide you with our WordPress care plans, you will get responsive support from a team of UK based WordPress specialists. We always strive to exceed your expectations with everything we do.
Strategies & reporting
Help your website grow with tactful strategies and receive status report summaries including analytics, security, up-time, backups and work completed; all included within your Maintenance Plan
Care Plans that do just that, care for your website and plan for the future.
There’s no need to pay thousands of pounds per year for a full/part time developer/designer/marketer to maintain your website. We care for your website and make sure the lights are on 24/7 so you don't have to.
Essential Care Plan
- Monthly - core & plugin updates
- Database optimisation
- Daily cloud backup
- Daily malware scans
- Weekly reporting
- Email & phone support
- 24/7 monitoring uptime
- Website changes 1 hour per month
- Training videos & resources
- The Essential Care Plan plus
- Weekly - core & plugin updates
- 90 day back-up archive
- Spam and revisions clean up
- Weekly reporting
- Weekly performance checks
- Scan and fixing broken links
- Website changes 5 hours per month
- Monthly coaching calls & advice
- The Essential Care Plan & Performance Care Plan plus
- Daily - core & plugin updates
- Weekly reporting
- Website changes 10 hours per month
- Priority support
- Monthly SEO reports
- Advanced reporting metrics
- 6 month MOT & strategy
Website Care Plans FAQ’s
Here are some of the common questions we get asked on a daily basis about our WordPress website care plans
Everything is done in-house (no outsourcing) with our team based in the Southend-On-Sea, Essex, United Kingdom. We like you to always know exactly who you’re working with.
Just bare in mind that at times updates can have unexpected side effects across your site. The possibility of an unexpected side effect will increase drastically when your site gets bigger and more complex, especially if you start to use more software components.
We will make sure you have back-ups inplace for both your site files and database before when we make any changes.
Websites can break
It’s not what you want to hear but its completely normal for a site update to break a theme, page layouts and or any other custom built elements across your site. We see this all the time.
Making updates and backups can be straightforward. But we make sure we are always prepared in case something goes wrong.
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We accept all major credit cards such as Mastercard, Visa, Discover and Maestro or alternatively we can setup direct debit
We charge an additional £10 fee if you want to pay by bank transfers, cheques or cash for website care as this takes up more admin time which inturn means we have to charge additionally.
If you are on a care plan this is unlikely to occur but should the worst happen we will have backups in place, along with procedures to get the issue resolved right away!
If your not already on one of our care plans im afraid we may require a one hour deposit so that we can assess the situation, create a plan and provide a full quotation to fix your problem. If its something that will only take us a couple of minutes to investigate we will not charge for this and provide a quote right away but if there is a large issue we will require an assesment in order to diagnose. Please go here to make a deposit for an website issue assesment. Once a payment has been made we will begin a full assesement and then come back to you with a full quotation to resolve your website problem. After the issue has been paid for and resolved we would then advise to go on our care plans to prevent such issues from occuring in the future.
We have a minimum of 3 months required to cover the costs of setting up your website on the required plan. After that we don’t lock you into a contract you cant escape from. We believe in good, reliable and honest business month on month to keep a great long lasting relationship.
Our support hours can depend on which support plan you are on. Our normal working hours are 9:30am – 6pm GMT Monday-Friday, depending on the time of year.
If you have website requests that require more than your dedicated monthly time, we’ll let you know. We provide additional hours at £50 per hour discounted from our normal rate of £60 per hour. In some cases you might want some tasks to be re-prioritised, or can be re-scheduled for the following month. If its a large request, we’ll send you a quote to get your approval before we proceed. If you need a one-off set of hours we will quote accordingly before you exceed your limit.
We sure do, please visit our other website for more details Design Box Hosting
Yes, if you have more than one website get in touch! Every case is slightly different so contact us and tell us more. We will work out a very special discount just for you.
Yes, your website will need to have been built on WordPress and we will require all of your CMS, Hosting & FTP login details in order to begin.
What Our Clients Have To Say
100% would recommend to anyone who is serious about their business.