We built the agency
we'd want to hire
A web design and digital marketing agency in Southend, UK. With over ten years helping businesses grow online.
Five things we won't budge on
Innovation
We treat every project as if it's the one we'll be remembered for. No templates, no shortcuts and no recycling what worked last time. We'd rather set the standard than follow it.
Personal care
Every client gets our full attention, not a slice of it. We go out of our way to make sure you never feel like just another account, because to us, you're not.
Accountability
Being an extension of your team doesn't end when the invoice does. Your goals become our goals and we don't consider the job done until they're reached.
Transparency
You talk to the people who actually do the work, not a middleman passing messages. Fewer people in between means fewer things get lost.
Partnership
We work best when we're treated as part of your team, not an outside agency. We embed ourselves in your business, learn how it works and show up like a colleague, not a contractor.
Ten years in the making
We want the businesses we work with to grow alongside a team that genuinely cares whether they succeed. Good work and good people, never traded off against each other.
Hands-on, not hand-offs
A team, not a department
We've put real thought into making this a place people actually want to be. Good energy, a team that genuinely gets on and an environment where doing great work feels like the natural thing to do.
Part of what makes that work is that everyone here owns their craft. We're a small team of specialists, not a big agency where you end up doing one small part of something and never seeing the whole picture.
It's also why we made a deliberate choice to keep everyone together in one place. Culture is something you build in person, every day.
And it shows. A team that genuinely enjoys what they do goes further, and our clients notice it in the work.
We're an Essex team through and through. So if you don't mind us not pronouncing our t's and saying "literally" literally all the time, we think you'll like working with us.
A two-way fit
We work across ecommerce, membership and community businesses, trades, clinics, finance and hospitality, with ecommerce our strongest area at roughly half of our clients. But sector matters less than mindset. Here's the honest version of who gets the most from working with us.
We're a great fit for
- Businesses ready to grow, with someone who can make decisions in the room
- Ecommerce brands that want their store treated like the business it is
- Teams who want direct access to the people doing the work
- Long-term partners who’d rather build a relationship than run a procurement exercise
- Startups with a clear goal behind the ambition
We're probably not for
- Anyone shopping on price alone. Good work costs what it costs, and it pays for itself
- “Just make it look nice” briefs with no goal behind them
- Businesses that want a supplier to instruct rather than a partner to work with
- One-size-fits-all marketing bought by the yard
Thomas Amos
The shelf speaks for itself
What our clients say about working with us
Sarah Aspinall
Breaking Ballet
“We have seen great work from the team at designbox. From WordPress development to liaising with our in-house and remote dev teams, to paid search, the results have been great. I would highly recommend them.”
Kim Waller
Lick Library
“I have been working with designbox for the past two years and have always had exceptional customer service and support. We used them initially to redesign our website. The work is always delivered to the highest standard and the team are fantastic. Highly recommend.”
Emily Bryant
Amberjack
Nicole Osborne
Wunderstars
“Great hands-on service from start to finish. From idea generation, logo and branding through to a functioning website, the team were always on hand with suggestions and high quality implementation. Would happily recommend to all.”
Richard Combs
Intrinsic Capital
“designbox have been brilliant in supporting us in both marketing and web development. The team have been reliable and efficient in everything they have done for us.”
Esther Smith
Battlesbridge Horse & Country
Tommie Hession-Harris
Player Path
“designbox have been a huge support for me and my business for the past five years. Their up-to-date knowledge of digital design, marketing and the tech industry itself is fantastic, and I would recommend them to anyone.”
Samantha Wells
Tern Heads
“We’re absolutely delighted with the service we receive from designbox, who manage my website and SEO among other things. They have helped us to grow the business over the last few years with a website to be proud of and a steady stream of new clients. Would highly recommend.”
Penny Hawker
CHC Aesthetics
Dale Harris
Greenoaks
“Very helpful and professional company with some of the most friendly and talented staff I’ve met. They made us a beautiful website and have been cooperative with any assistance that we’ve needed since. Would highly recommend!”
Danny Whitefoord
Chiltern Co
“We have been working with Brandon and the team for the last few years and are very happy with their work. Brandon is very responsive and easy to work with.”
Tom Billings
Beach Equity
Kirsty Pile
KA Naturals
“Excellent service, highly professional staff who are all more than happy to give an extensive insight into online marketing campaigns in a digestible, understandable presentation. We have since moved all of my online marketing over to designbox across multiple companies.”
Robert Foster-Jones
Sunshine Co
“designbox completely saved my website and have created a completely unique website tailored to my needs. The support is second to none, nothing is ever too much to ask, and they go above and beyond to provide solutions or meet my design requirements. I have had nothing but great feedback from customers and the team are always at the end of the phone if we have any queries.”
Daisy Lethbridge
Mermaids Swimwear
An eco-friendly agency, properly
Enough about us.
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