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Custom AI agents for business

Build your AI workforce

A team of AI agents that takes on the jobs your people repeat every day. They read each request, price it, draft the reply and book the work, inside the systems you already run, and stop for your yes on anything that matters.

★★★★★5.0 across 53 Google reviews
Your first agent, live in month oneIt takes over a real job somebody on your team does today. Not a demo, not a pilot.
Inside the tools you already runYour CRM, your accounts package, your inbox. We do not make you change software, we make what you have smarter.
A human always signs it offEvery agent has approval gates and an audit trail. Nothing that matters leaves the building without a person seeing it.
Meet your AI workforce

One agent per job, working as a team

These are the agents from the film. In your business they take on the jobs your people repeat every day, hand the work along to each other, and stop for your yes on anything that matters.

Digger, the research agent

DiggerResearch

Reads every request properly, pulls the history from your CRM and works out what the customer actually needs.

You: Nothing, unless something looks unusual.

Penny, the pricing agent

PennyPricing

Prices each job from your own rate card and flags anything outside the limits you set.

You: Approve anything above your discount limit.

Scribble, the proposals agent

ScribbleProposals and replies

Writes proposals, quotes and replies in your style, and holds them until you approve.

You: Read it, change a line, send it.

Booker, the scheduling agent

BookerScheduling

Books site visits, calls and meetings into the right diaries and sends the confirmations.

You: Turn up.

Chase, the finance agent

ChaseFinance

Chases overdue invoices politely, matches payments and tells you who needs a call.

You: Make the calls that need a voice.

Picker, the hiring agent

PickerHiring

Screens applications against your criteria and shortlists the people worth meeting.

You: Interview the shortlist.

Your team is built around your jobs, so yours might look quite different. Most businesses start with two or three agents on the work that hurts most, then add more once they have earned their place. Talk it through on a free call

Clearing something up first

A chatbot answers. An automation repeats. An agent decides.

Most people meet AI as a chat window, so that is what they picture. Here is the same enquiry landing in your inbox, handled three different ways, so the difference is obvious.

It answers

A chatbot

Holds a conversation using a script or a knowledge base. Genuinely useful on a website, and we build them, but the conversation is where it stops.

The enquiryTells the customer your opening hours and offers to take their details.

Nothing has actually been done yet.

It repeats

An automation

Follows the exact steps you drew, in the same order, every time. Fast, reliable and cheap to run, until something turns up that the path did not allow for.

The enquiryCopies it into your CRM, tags it and sends a templated acknowledgement.

It cannot handle the exception, and business is mostly exceptions.

It decides and does

An agent

Reads the situation, works out what is needed, then uses your data and your systems to finish the job. When it should not decide alone, it escalates to a person with everything already prepared.

The enquiryWorks out what they are asking for, checks stock and current pricing, drafts the quote in your tone, and flags the one unusual line for you to approve.

The customer gets an answer in minutes, not on Monday.

A chatbot talks to your customers. An agent does the job your customer is waiting on.

What we build for you

Pick a job and watch your agents run it

Pick a job below and watch the team hand it along, inside your systems and using your data, from the request to the finished work sitting in front of you for approval.

1 of 6 watched

Your business · AI workspace5 agents online
YOU

Your request

✓ Sent

Waiting for your requestWaiting to start
Ready for your approvalWaiting on you

Everything is done, this is the bit that needs a person

Elapsed0 min
Done by hand7 hours
With your agents31 min

Illustrative examples based on typical business processes. Timings are conservative estimates of what these jobs take, not results from a specific client. The real builds are further down the page.

Where agents help

AI agents for every part of your business

Pick a department to see the agents we build most often, how they hand work along, and what changes for your team.

Who this works for

If your week looks like this, AI agents pay for themselves

Industry matters less than bottleneck. Find the one that sounds like your week.

01Where most clients start

You quote or estimate a lot

Every quote takes a skilled person hours, and the slow ones lose the job to whoever answered first.

Common in: Builders, installers, fabricators, agencies, manufacturers

Digger, Penny, Scribble
02

You process orders by hand

Orders arrive as emails, PDFs and calls, and somebody rekeys every one into your system.

Common in: Distributors, wholesalers, ecommerce

Digger, Penny
03

Your inbox runs the business

Everything lands in one place, and things get missed on busy days.

Common in: Service, property, professional services

Digger, Scribble, Booker
04

You book appointments all day

Someone spends their day arranging, confirming and rearranging, and the phone never stops.

Common in: Clinics, salons, garages, trades

Booker
05

You chase money every month

Invoices go overdue, reminders go out late or not at all, and cash flow suffers for it.

Common in: Any business that invoices on account

Chase
06

You hire and onboard often

Screening, scheduling interviews and induction eat weeks that nobody has.

Common in: Logistics, hospitality, care, construction

Picker, Booker
Already at work

AI agents doing real jobs today

Three builds where agents do the reading, drafting and deciding, and a person signs off.

Remove Spray FoamSpray foam removal
5× fasterfrom survey to quote
4.5× more sales

A quoting agent reads the survey, prices the job from their own rates and drafts the quote. The estimator checks it and sends it the same day.

The Rolling BeanMobile coffee bar hire
10× fasterto get a quote out
No enquiry left waiting in an inbox

An enquiry agent reads each event request, checks availability and drafts the quote. Still being built out, already handling the first response every time.

AgencioOur own sales and reporting
7 hrs to 45 minsfor the weekly sales report
2.5× sales capacity in three months

We ran it on ourselves first. A reporting agent pulls our numbers together every week, drafts the summary and flags what moved.

Your agents work inside the software
you already run

No new platform, nothing ripped out. If it has an API we can usually reach it.

CRM & salesHubSpot, Salesforce, Pipedrive, Zoho, HighLevel, Monday
Accounts & financeXero, QuickBooks, Sage, Stripe, GoCardless
Web & ecommerceWordPress, WooCommerce, Shopify, Webflow, Magento
Email, chat & calendarsOutlook, Google Workspace, Slack, Teams, WhatsApp
Files, data & projectsSharePoint, Google Drive, Dropbox, Notion, Airtable, ClickUp
ReportingGA4, Google Ads, Meta Ads, Looker, Power BI

Behind them we use the leading models and orchestration platforms, and we pick per job rather than tying you to one vendor. If a better model arrives next year, your agents move to it.

How we work

From first conversation to agents doing real work

No months of discovery and no strategy deck that sits in a drawer. Every stage ends with something you can hold, and the first agent is working inside month one.

1

The blueprint

Opportunity registerScored on return against effort
Quotes and proposalsStart here
Invoice chasingNext
Order intakePhase 2
Rota planningLater

Two to three days of senior time inside your business. We sit with the people doing the work, record their screens, and map how a job really travels from enquiry to cash.

A process map of how the business actually runs, not how the handbook says it does
An opportunity register, every one scored on return against effort
A solution architecture and a phased, costed roadmap
Yours to keep whatever you decide next. £995 £495, credited back if we do the work
Within a fortnight
2

Your first agent goes live

PennyQuoting agentLive
  • Read the request from Lumen Dental
  • Checked six sites against the CRM
  • Priced each site from your rate card
  • Draft ready, waiting for your yes

We do not build for six months and hope. We take the single best opportunity from the blueprint and put it into production, in your systems, on your data, with your approval gates.

One working agent doing a real job somebody does today
Built inside the software you already run
Approval limits agreed with you before it touches anything
Documentation and a training session so your team can use it
Inside month one
3

Build out the workforce

Sales
Operations
Finance
People

With one agent proving itself, we work down the roadmap. More agents, deeper integrations, dashboards so you can see what they are doing, and the custom CRM or web app underneath where it is needed.

Agents across a whole department rather than a single task
Integrations into your CRM, accounts, website and comms
Dashboards showing what ran, what it saved and what needed a human
A full audit trail of every decision an agent made
Typically 60 to 90 days
4

Run, improve and hand over

Monthly reportOctober
Handled start to finish
Passed to a person
Rules we tightened

Discount rule tightened after two edge cases. Nothing else needed you.

Agents drift. Models change underneath them, integrations move, and your business does not stand still. We monitor, tune and extend them, train your team, and document everything.

Monitoring and tuning as models and integrations change
A monthly impact report in plain English
One team training session every month
Full ownership of everything built, with no lock-in
Ongoing, and cancellable

Limited offer · AI assessment and strategy

Your AI strategy, half priceStart with an AI strategy

Find out exactly where AI will pay off in your business, before you spend a penny building it.

£995£495plus VAT

Offer ends in

22Days00Hours09Mins19Secs

At half price

Only 5 places left

Not sure yet? Talk it through with us first, free and with no obligation.

What you get

  • Kick-off callGoals and priorities agreed in 45 minutes
  • Time with your teamTwo to three days of senior time inside the business
  • Every opportunity scoredWhat each one returns against what it costs
  • A phased roadmapCosts, savings and the quick wins first
  • A full walkthrough60 minutes with you and your team
  • Yours to keepUse it with us, someone else, or on your own
  • £495 credited backIn full, if we do any of the work within 90 days

After the strategy

From £1,000a month for ongoing support

From £2,500for one-off builds

Fixed priceagreed before anything starts

The people behind it

Why designbox

Plenty of people are selling AI who have never run a business. We have, from Essex, for over a decade.

10+
years running the agency
93%
of clients stay year on year
53
five-star Google reviews

You get people, not a portal

One account manager who knows your business and who you can actually ring. You never explain yourself twice.

We build what the agents run inside

Websites, stores, CRMs and reporting are our day job. Most AI firms can only work on top of whatever you already have.

Ten years of being accountable

ICO registered, a decade of building and running business-critical systems, and clients we started with years ago. AI is new. Answering for the outcome is not.

We will tell you when it is no

Some processes should not be automated and some businesses are not ready. The blueprint exists so we can say so early.

The designbox team in a planning session
A designbox team member working on a client website
The designbox team in the studio
The bit everyone worries about

Your data, your rules, your systems

Two questions come up in every single conversation: what happens to our data, and what happens if we leave. Here are both answers up front.

You own everything we build

The agents, the workflows and the software are yours, not licensed back to you
The prompts, the logic and the documentation come with them
Everything runs on your accounts, so your data stays in your systems
If you leave, you keep the lot and we hand it over properly, documented

No lock-in and no hostage-taking. If we are worth keeping, it will be because the work is good.

Security and control

ICO registered, with our data processing agreement published, and a decade of handling client systems
Every agent has approval gates you set, and limits it cannot cross alone
A full audit trail of what every agent read, decided and did
Access is scoped, so an agent only ever sees what its job needs

Model and processing arrangements are covered in writing before anything touches your live data, and we go through them in the blueprint.

Good questions

AI agents, answered honestly

Can’t see yours? Ask us anything on a quick call, no obligation.

What is an AI agent, in plain English?
Software that does a job rather than answering a question. It watches for something happening, gathers what it needs from your systems, works out what should happen next, does it, and brings anything above its limits to a person. Think of it as a very fast, very literal member of staff who never forgets a step.
What can AI agents do for a small business?
Take on the repetitive jobs that eat your week: reading and replying to enquiries, pricing and drafting quotes, processing orders, booking appointments, chasing invoices and pulling reports together. Each agent has one job and limits you set, and a person approves anything that matters. Most small businesses start with one or two agents on the job that hurts most.
How much does it cost to build an AI agent?
Most clients start with our AI strategy, currently £495 instead of £995 and credited back if we do the work. One-off builds start from £2,500, and ongoing support from £1,000 a month. Everything is fixed price and agreed before anything starts.
Is this just a chatbot with a different name?
No. A chatbot holds a conversation. An agent finishes work. Most of the agents we build never speak to a customer at all: they read orders, build quotes, chase invoices, prepare reports and update systems. We do build chatbots when a business needs one, but that is a different product.
How is an agent different from an automation like Zapier?
An automation follows the path you drew, in the same order, every time. It is excellent until something turns up that the path did not allow for. An agent works out the path, which means it copes with the exceptions that make up most of real business. We use both, and part of the blueprint is deciding which each job needs, because a simple automation is often the better answer.
Will it work with the software we already use?
Almost certainly. We work with the main CRMs, accounts packages, ecommerce platforms, inboxes and reporting tools, and if a system has an API we can usually reach it. We do not ask you to move platform. The whole point is making what you already run smarter.
What actually happens to our data?
Everything runs on your own accounts, so your data stays in your systems. Access is scoped to what each agent needs, every action is logged, and the processing and model arrangements are set out in writing before anything touches live data. We go through all of it during the blueprint rather than after you have signed.
Are we replacing people with this?
Not in our experience. What gets replaced is the copying and pasting, the rekeying and the chasing, which is usually the part of the job people like least. The businesses we do this for tend to grow without hiring for admin, and put the people they have onto work that needs judgement.
How quickly will we see something actually working?
Your first agent is live inside month one, doing a real job somebody does today. The blueprint comes back within a fortnight of starting, and production systems across a department usually take 60 to 90 days.
Do we need technical people on our side?
No. You need people who know how the business works, which is who we sit with during the blueprint. We handle the building, the integrating, the testing and the training, and everything is documented so your team can use it without understanding how it was made.
What does it cost?
It depends on what you need, so we price the work after the strategy rather than before. As a guide, ongoing support starts from £1,000 a month and one-off builds from £2,500, excluding VAT, and you get a fixed price before anything starts. The AI assessment and strategy is £995 £495 plus VAT and is credited back in full if you ask us to deliver any of the work within 90 days. Model and token costs sit on your own account and are quoted up front.
Do we own what you build?
Yes, entirely. The agents, the workflows, the software, the prompts and the documentation are yours. If you stop working with us you keep all of it and we hand it over properly rather than switching it off.
What happens when an agent gets something wrong?
It should not get far, because anything above the limits you set stops and waits for a person, and every action is logged so we can see exactly what happened. When something does slip through, we fix the cause rather than the symptom, and that is a large part of what the ongoing work pays for.
What if we want to stop?
The retainer has a three-month minimum and is then rolling, cancellable with 30 days notice. You keep everything built, fully documented, and we hand it over properly rather than switching it off.
Next step

Let’s find where AI actually pays off in your business

Thirty minutes, no hard sell, and an honest answer either way.

Rather check us out first? Ask an AI what it makes of us